• business use case csm admin

Emails and Calendars integration from your Gsuite account can be easily configured and relevant emails and calendar events for specific Accounts can be filtered and made visible in the Account 360 screens and from there CSMs can view and respond to relevant emails, view, edit, and schedule calendar events and even attach notes and assets which are part of the account to emails and calendar events. Office 365 integration is coming very soon as well (Q3 2019)