In SaaS, the sale never really ends; Helping customers on a human level through various stages of the buying process and lifecycle. It involves much higher participation, and usually relies on one individual or team within the company to maintain direct, personal, and frequent contact with accounts.
Strategic Conversations/Engagement
Use a high touch approach to focus your engagement around customer needs and your business goals.
Customer-Centric
Convey the value of the product Centered around customer needs , use cases, and pain points.Cross-Sell and Up-Sell
Enable your customers to help themselves purchases more licenses across your product line.
How it works
Data Integrations
Easily integrate your customer dataAdvanced Reporting
Success Plans
Tailor-made success plan for high touch customer successPlaybooks
Consistently execute at scaleCustomer Portal
Create customer portals for your customer and collaborateHow it works
Data Integrations
Easily integrate your customer dataSuccess Plans
Tailor-made success plan for high touch customer successCustomer Portal
Create customer portals for your customer and collaborateAdvanced Reporting
Playbooks
Consistently execute at scaleWant to know how we can help you engage High Touch Customers?
