Blog
What’s new in Customer Success?
- Solutions
Customer360
Prevent Churn
Increase Customer Retention
Customer Onboarding
Tailor the Best Customer Onboarding Experience
High Touch Customer Success
Engage your High-Value Customers Effectively
Tech Touch Customer Success
Automate and Scale the Customer Reach
Customer Expansion
Execute on cross-sell and up-sell opportunities
Renewal Management
Optimize your Revenue and Forecasts Effectively
Risk Management
Manage your Customers Effectively
Customer Health
Optimize your Customer Relationships
Success Planning
Optimize High-Value Delivery
Product Adoption
Drive Cross-Sell and Up-Sell Opportunities
Customer-Centric Solution
Center your business around your customers
Customer Collaboration
Reach Mutual Success
Stakeholder Management
Optimize Customer Engagement Effectively
Voice of the Customer
Change the way you Listen to and Understand your Customers
- Product
Data Integrations
All your customer data in one place
UI Builder
Build flexible customized views for your needs
Triggered Alerts
Take the Right Action at the Right Time
External Process Automation
Automate Customer Success
Playbooks
Standardize the best series of actions
Success Plan
Achieve Mutual Success with your High-Value customers
Custom Data Attribute
Extend Your Customer Data with Direct CSM Input
Calendar/Email Integration
All your customer emails and events in one place
Key Performance Indicators
Measure the metrics that are most important for Success
Sponsor Tracking
Manage All Your Key Relationships
