Understand your customers better
We provide the right tools that do all the heavy lifting so you can focus on your customer success strategy.
Request DemoUnderstand your customers better
We provide the right tools that do all the heavy lifting so you can focus on your customer success strategy.
Request Demo
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Fastest Time to Value
Quickly connect to your customer data and onboard your team. Easily customize the experience for your business. Leverage our out of the box best practices and templates. Be up and running in less than a week.- Data Integrations
- Drag & Drop UI Builder
- Playbook templates
Scale to reach every customer
Easily automate tech touch customer success through external process automation, triggers, and workflows. Leverage meaningful insights to focus your team’s efforts on the highest value activities with your highest value customers through success plans, KPIs, and playbooks- Success Plan
- Playbook
- Triggers
- Automation
Powerful Predictive Analytics
Data science modeling, KPIs, and health scores give you powerful predictive insights into your customers. Triggers and alerts prescribe the right actions at the right times.- Report Visualizations
- Triggers
- KPIs
- Alerts
- Health Scores
Industry’s only hybrid cloud solution
On premise, your cloud, or our cloud, flexibly choose where you want your data to live and how you want your solution operated.- Customer Data Security
- Hybrid Cloud
- Firewall Protected
Success4 will help you through all stages
of customer success Lifecycle
1. Understand
Gain insights on all aspects of customers, segments, usage, product adoption and your teams.
Customer 360 & Health Scores
Profile and Segmentation
Usage Data and Analytics
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2. Engage
Better insights drive better engagement with your customers and across your organization.
Customer Journey
Playbook Guidance
Alerts and Actions
3. Retain
Increase retention and reduce the risk of churn with proactive monitoring and action.
Early Warning Models
Renewal Blueprint
Churn Risk and Alerts
4. Grow
Identify new & bigger opportunities for growth using our innovative data science algorithms.
Upsell Triggers
AI driven Monitoring
End Point Assessment
Security Certification & Compliance
- SOC2 TYPE II CERTIFIED
- ISO 27001 CERTIFIED
- VAPT COMPLIANT