Quickly connect to your customer data and onboard your team. Easily customize the experience for your business. Leverage our out of the box best practices and templates. Be up and running in less than a week.
Data Integrations
Drag & Drop UI Builder
Playbook templates
Scale to reach every customer
Easily automate tech touch customer success through external process automation, triggers, and workflows. Leverage meaningful insights to focus your team’s efforts on the highest value activities with your highest value customers through success plans, KPIs, and playbooks
Success Plan
Playbook
Triggers
Automation
Powerful Predictive Analytics
Data science modeling, KPIs, and health scores give you powerful predictive insights into your customers. Triggers and alerts prescribe the right actions at the right times.
Report Visualizations
Triggers
KPIs
Alerts
Health Scores
Industry’s only hybrid cloud solution
On premise, your cloud, or our cloud, flexibly choose where you want your data to live and how you want your solution operated.
Customer Data Security
Hybrid Cloud
Firewall Protected
Success4 will help you through all stages of customer success Lifecycle
1. Understand
Gain insights on all aspects of customers, segments, usage, product adoption and your teams.
Customer 360 & Health Scores
Profile & Segmentation
Usage Data and Analytics
2. Engage
Better insights drive better engagement with your customers and across your organization.
Customer Journey
Playbook Guidance
Alerts and Actions
3. Retain
Increase retention and reduce the risk of churn with proactive monitoring and action.
Early Warning Models
Renewal Blueprint
Churn Risk and Alerts
4. Grow
Identify new & bigger opportunities for growth using our innovative data science algorithms.
Upsell Triggers
AI driven Monitoring
End Point Assessment
Security Certification & Compliance
SOC2 TYPE II CERTIFIED
VAPT COMPLIANT
Want to know how we can help you Understand your customers better
Request Demo
Grow Your Business by Growing Customer Numbers
By Prashant
How to Quantify Customer Success
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Who should own Customer Success
By Balaji
Controlling Your Customer Success Data in the Cloud
By Vivek
Getting Full ROI from your Customer Success Investment